.page-faq {
  --faq-panel: rgba(26, 11, 46, .82);
  --faq-panel-deep: rgba(10, 8, 16, .92);
  --faq-line: rgba(192, 198, 207, .16);
  --faq-line-hot: rgba(107, 47, 160, .62);
  --faq-glow: 0 28px 70px -36px rgba(107, 47, 160, .9);
  color: var(--nv-white);
  background:
    radial-gradient(120% 70% at 8% 0%, rgba(107, 47, 160, .30), transparent 62%),
    radial-gradient(85% 55% at 100% 8%, rgba(59, 178, 115, .12), transparent 58%),
    linear-gradient(180deg, var(--nv-ink) 0%, var(--nv-deep) 40%, var(--nv-ink) 100%);
  padding-bottom: clamp(40px, 7vw, 88px);
}

.page-faq img {
  max-width: 100%;
  height: auto;
}

.page-faq .nv-media img {
  display: block;
  width: 100%;
  object-fit: cover;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(24px, 5vw, 56px) 0 clamp(20px, 4vw, 40px);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: auto -12% -46% 38%;
  height: 320px;
  background: radial-gradient(closest-side, rgba(59, 178, 115, .22), transparent 72%);
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(20px, 4vw, 36px);
  margin-top: 18px;
  position: relative;
}

.page-faq .faq-hero__lead {
  animation: faq-rise .7s var(--nv-ease) both;
}

.page-faq .nv-h1 {
  margin: 12px 0 18px;
  text-wrap: balance;
}

.page-faq .faq-hero__note {
  margin: 16px 0 0;
  padding-left: 14px;
  border-left: 3px solid var(--nv-green);
  color: var(--nv-mist);
  font-size: 14px;
  line-height: 1.8;
}

.page-faq .faq-hero__fig {
  border-radius: var(--nv-radius-l);
  border: 1px solid var(--faq-line);
  overflow: hidden;
  background: linear-gradient(150deg, rgba(107, 47, 160, .34), rgba(10, 8, 16, .92));
  box-shadow: var(--faq-glow);
  margin: 0;
}

.page-faq .faq-hero__fig img {
  aspect-ratio: 2 / 1;
}

.page-faq .faq-hero__fig .nv-media__cap {
  display: block;
  padding: 12px 18px;
  font-size: 13px;
  color: var(--nv-silver);
  border-top: 1px solid var(--faq-line);
  background: rgba(10, 8, 16, .55);
}

.page-faq .faq-jump {
  list-style: none;
  margin: clamp(22px, 4vw, 34px) 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  position: relative;
}

.page-faq .faq-jump a {
  display: inline-block;
  padding: 9px 16px;
  border-radius: var(--nv-pill);
  border: 1px solid var(--faq-line);
  background: rgba(18, 7, 31, .72);
  color: var(--nv-white);
  font-size: 14px;
  text-decoration: none;
  transition: background .3s var(--nv-ease), border-color .3s var(--nv-ease), transform .3s var(--nv-ease);
}

.page-faq .faq-jump a:hover,
.page-faq .faq-jump a:focus-visible {
  background: rgba(107, 47, 160, .3);
  border-color: var(--nv-grape);
  transform: translateY(-2px);
}

@keyframes faq-rise {
  from { opacity: 0; transform: translateY(18px); }
  to { opacity: 1; transform: none; }
}

/* ---------- 通用区块骨架 ---------- */
.page-faq .faq-block {
  position: relative;
}

.page-faq .faq-block__grid {
  display: grid;
  gap: clamp(22px, 4vw, 34px);
}

.page-faq .faq-block__aside p {
  color: var(--nv-mist);
  font-size: 15px;
  line-height: 1.85;
}

.page-faq .faq-block__aside .nv-h2 {
  margin: 12px 0 14px;
}

.page-faq .faq-block__aside .nv-btn {
  margin-top: 18px;
}

/* ---------- 三步路径 ---------- */
.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 16px;
  counter-reset: none;
}

.page-faq .faq-step {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 24px 20px 20px;
  border-radius: var(--nv-radius-m);
  border: 1px solid var(--faq-line);
  background: linear-gradient(165deg, var(--faq-panel), var(--faq-panel-deep));
  overflow: hidden;
  transition: transform .35s var(--nv-ease), border-color .35s var(--nv-ease), box-shadow .35s var(--nv-ease);
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  inset: 0 0 auto 0;
  height: 3px;
  background: linear-gradient(90deg, var(--nv-grape), var(--nv-green) 70%, var(--nv-gold));
}

.page-faq .faq-step:hover {
  transform: translateY(-5px);
  border-color: var(--faq-line-hot);
  box-shadow: var(--faq-glow);
}

.page-faq .faq-step__num {
  font-family: var(--nv-font-num);
  font-size: 34px;
  line-height: 1;
  letter-spacing: .08em;
  color: var(--nv-gold);
}

.page-faq .faq-step .nv-h3 {
  margin: 0;
  font-size: 20px;
}

.page-faq .faq-step p {
  margin: 0;
  color: var(--nv-mist);
  font-size: 15px;
  line-height: 1.8;
}

.page-faq .faq-step .nv-tag {
  align-self: flex-start;
  margin-top: auto;
}

/* ---------- 临时查信息入口 ---------- */
.page-faq .faq-amg__grid {
  display: grid;
  gap: clamp(24px, 4vw, 42px);
  align-items: center;
}

.page-faq .faq-amg__fig {
  margin: 0;
  border-radius: var(--nv-radius-l);
  border: 1px solid var(--faq-line-hot);
  overflow: hidden;
  background: linear-gradient(160deg, rgba(63, 27, 99, .7), rgba(10, 8, 16, .94));
  box-shadow: var(--faq-glow);
}

.page-faq .faq-amg__fig .nv-media__cap {
  display: block;
  padding: 12px 18px;
  font-size: 13px;
  color: var(--nv-silver);
  border-top: 1px solid var(--faq-line);
  background: rgba(10, 8, 16, .6);
}

.page-faq .faq-amg__body p {
  color: var(--nv-mist);
  font-size: 15.5px;
  line-height: 1.85;
}

.page-faq .faq-amg__body .nv-h2 {
  margin: 12px 0 14px;
}

.page-faq .faq-amg__steps {
  list-style: none;
  margin: 22px 0 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .faq-amg__steps li {
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  color: var(--nv-mist);
  font-size: 15px;
  line-height: 1.8;
}

.page-faq .faq-amg__steps span {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border-radius: var(--nv-pill);
  border: 1px solid var(--faq-line-hot);
  background: rgba(107, 47, 160, .28);
  color: var(--nv-white);
  font-size: 14px;
}

.page-faq .faq-amg__tip {
  margin: 20px 0 0;
  padding: 14px 16px;
  border-radius: var(--nv-radius-s);
  border-left: 3px solid var(--nv-green);
  background: rgba(31, 107, 74, .24);
  color: var(--nv-white);
  font-size: 14px;
  line-height: 1.8;
}

.page-faq .faq-amg__body .nv-btn {
  margin-top: 22px;
}

/* ---------- 问答折叠 ---------- */
.page-faq .faq-list {
  display: grid;
  gap: 12px;
}

.page-faq .faq-q {
  border: 1px solid var(--faq-line);
  border-radius: var(--nv-radius-m);
  background: linear-gradient(165deg, rgba(26, 11, 46, .88), var(--faq-panel-deep));
  transition: border-color .35s var(--nv-ease), box-shadow .35s var(--nv-ease);
}

.page-faq .faq-q[open] {
  border-color: var(--faq-line-hot);
  box-shadow: var(--faq-glow);
}

.page-faq .faq-q__head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 16px 18px;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-q__head::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q__head:focus-visible {
  outline: 2px solid var(--nv-gold);
  outline-offset: 3px;
  border-radius: var(--nv-radius-m);
}

.page-faq .faq-q__num {
  width: 36px;
  padding: 5px 0;
  text-align: center;
  border-radius: var(--nv-pill);
  border: 1px solid rgba(212, 160, 23, .38);
  background: rgba(212, 160, 23, .12);
  font-family: var(--nv-font-num);
  font-size: 13px;
  letter-spacing: .1em;
  color: var(--nv-gold);
}

.page-faq .faq-q__text {
  font-size: 16px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--nv-white);
}

.page-faq .faq-q__mark {
  position: relative;
  width: 26px;
  height: 26px;
  flex: none;
  border-radius: 50%;
  border: 1px solid var(--faq-line);
  transition: background .3s var(--nv-ease), border-color .3s var(--nv-ease);
}

.page-faq .faq-q__mark::before,
.page-faq .faq-q__mark::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: var(--nv-green);
  border-radius: 2px;
  transition: transform .3s var(--nv-ease), opacity .3s var(--nv-ease);
}

.page-faq .faq-q__mark::before {
  width: 12px;
  height: 2px;
  transform: translate(-50%, -50%);
}

.page-faq .faq-q__mark::after {
  width: 2px;
  height: 12px;
  transform: translate(-50%, -50%);
}

.page-faq .faq-q[open] .faq-q__mark {
  border-color: var(--nv-green);
  background: rgba(59, 178, 115, .16);
}

.page-faq .faq-q[open] .faq-q__mark::after {
  transform: translate(-50%, -50%) scaleY(0);
  opacity: 0;
}

.page-faq .faq-q__body {
  padding: 0 18px 18px;
}

.page-faq .faq-q__body p {
  margin: 0;
  padding-top: 14px;
  border-top: 1px dashed rgba(192, 198, 207, .2);
  color: var(--nv-mist);
  font-size: 15px;
  line-height: 1.9;
}

/* ---------- 多终端 ---------- */
.page-faq .faq-device {
  display: grid;
  gap: 18px;
  align-content: start;
}

.page-faq .faq-cards {
  display: grid;
  gap: 14px;
}

.page-faq .faq-card {
  padding: 20px;
  border-radius: var(--nv-radius-m);
  border: 1px solid var(--faq-line);
  background: linear-gradient(150deg, rgba(26, 11, 46, .7), rgba(10, 8, 16, .88));
  transition: transform .35s var(--nv-ease), border-color .35s var(--nv-ease);
}

.page-faq .faq-card:hover {
  transform: translateY(-4px);
  border-color: var(--faq-line-hot);
}

.page-faq .faq-card__title {
  display: flex;
  align-items: center;
  gap: 9px;
  margin: 0 0 10px;
  font-size: 17px;
  font-weight: 800;
  color: var(--nv-white);
}

.page-faq .faq-card__title::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--nv-green);
  box-shadow: 0 0 12px rgba(59, 178, 115, .8);
}

.page-faq .faq-card__body {
  margin: 0;
  color: var(--nv-mist);
  font-size: 14.5px;
  line-height: 1.85;
}

.page-faq .faq-stats {
  display: grid;
  gap: 12px;
}

.page-faq .faq-stat {
  padding: 16px 18px;
  border-radius: var(--nv-radius-m);
  border: 1px solid var(--faq-line);
  background: linear-gradient(140deg, rgba(107, 47, 160, .26), rgba(10, 8, 16, .88));
}

.page-faq .faq-stat__num {
  display: block;
  font-family: var(--nv-font-num);
  font-size: 28px;
  letter-spacing: .06em;
  line-height: 1.1;
  color: var(--nv-gold);
}

.page-faq .faq-stat__label {
  display: block;
  margin-top: 8px;
  font-size: 13px;
  color: var(--nv-silver);
}

/* ---------- 联系客服 ---------- */
.page-faq .faq-contact {
  border-radius: var(--nv-radius-l);
  border: 1px solid var(--faq-line-hot);
  background: linear-gradient(140deg, rgba(107, 47, 160, .3), rgba(10, 8, 16, .94) 62%);
  box-shadow: var(--faq-glow);
  padding: clamp(22px, 4vw, 44px);
}

.page-faq .faq-contact .nv-h2 {
  margin: 12px 0 12px;
}

.page-faq .faq-contact__lead {
  margin: 0;
  max-width: 62ch;
  color: var(--nv-mist);
  font-size: 15.5px;
  line-height: 1.85;
}

.page-faq .faq-contact__grid {
  display: grid;
  gap: 14px;
  margin-top: 24px;
}

.page-faq .faq-contact__item {
  padding: 16px 18px;
  border-radius: var(--nv-radius-m);
  border: 1px solid var(--faq-line);
  background: rgba(10, 8, 16, .62);
}

.page-faq .faq-contact__label {
  display: block;
  font-family: var(--nv-font-num);
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--nv-silver);
  text-transform: uppercase;
}

.page-faq .faq-contact__value {
  display: block;
  margin-top: 9px;
  font-size: 16px;
  line-height: 1.65;
  color: var(--nv-white);
  word-break: break-word;
}

.page-faq .faq-contact__note {
  margin: 20px 0 0;
  padding-left: 14px;
  border-left: 3px solid var(--nv-green);
  color: var(--nv-mist);
  font-size: 14px;
  line-height: 1.85;
}

.page-faq .faq-contact__cta {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-q__body {
    padding-left: 66px;
  }
}

@media (min-width: 720px) {
  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-cards {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-stats {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-contact__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
    align-items: end;
  }

  .page-faq .faq-amg__grid {
    grid-template-columns: minmax(0, .92fr) minmax(0, 1.08fr);
  }
}

@media (min-width: 960px) {
  .page-faq .faq-block__grid {
    grid-template-columns: minmax(0, 300px) minmax(0, 1fr);
    gap: clamp(34px, 5vw, 64px);
  }

  .page-faq .faq-block__aside {
    position: sticky;
    top: clamp(84px, 10vw, 124px);
    align-self: start;
  }

  .page-faq .faq-block--flip .faq-block__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 300px);
  }

  .page-faq .faq-block--flip .faq-block__aside {
    order: 2;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-hero__lead,
  .page-faq .faq-step,
  .page-faq .faq-card,
  .page-faq .faq-q,
  .page-faq .faq-q__mark::before,
  .page-faq .faq-q__mark::after,
  .page-faq .faq-jump a {
    animation: none !important;
    transition: none !important;
    transform: none !important;
  }
}
